The course is aimed at health authorities at national, subnational and local levels, as well as health care practitioners, researchers, patients and caregivers. It provides:

• an accessible introduction to the key concepts underpinning intercultural competence and diversity sensitivity;
• an overview of the types of action that can be taken to improve health care at organizational, systemic, professional and individual health care provider levels;
• several case studies to examine methods and techniques that can be used to promote migrant participation at different stages of policy and practice; and
• an overview of factors to be considered in any initiative developed to promote intercultural competence and diversity sensitivity in health care.