Mastering Professional Interactions

Medical-Protection-Society-MPSOne-Day workshops in autumn 2015, London, Birmingham, Leeds, United Kingdom.

You may not have realised, but a third of patients making a complaint or claim have been urged to do so by other doctors.

When the care of a patient passes between doctors or when two doctors disagree over the best care for a patient this can lead to increased risk for all parties involved. We are seeing the risk from these types of professional interactions increasing and more frequently leading to complaints, claims and disciplinary actions against doctors.

The Mastering Professional Interactions workshop is designed to help you identify the risk factors related to professional interactions. It provides proven techniques and models to reduce risk and improve patient outcomes.

Suitable for
– Consultants
– General Practitioners
– Hospital Doctors
– Foundation doctors
– Doctors in Speciality/GP Training.



Three hour workshop comprising short lectures, reflective exercise, small group-facilitated discussions and group activities and rehearsal of skills.

By attending this workshop you will
– Increase your understanding of the nature of high-risk professional interactions
– Learn how to deal with disagreements between doctors over patient care
– Develop more effective colleague interactions
– Gain increased awareness of risk to patients and doctors when patient care is transferred or disagreements occur
– Learn specific strategies to improve formal referral and clinical handover.

Book here and view all workshop dates and venues for Mastering Professional Interactions.
Get more information about this training here.

Find out more about the Medical Protection Society (MPS).


Tip: More up to date educational events dealing with healthcare can be found online on the Education Database »medicine & health«.




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