Quality Management in International Health

Course Content
This course covers the general principles and frameworks for defining and promoting the quality of health systems and services including processes, models and tools for assuring and evaluating quality, using case studies from Germany and other countries. Included in the course is a two day training in an international quality management model. This course provides practical training for those who want to cut through the jargon and make a difference in managing quality.

Learning objectives, training objectives
• Global overview of QM activities
• Trends of quality promotion and evaluation tools in Europe and their transferability
• Evaluating health services’ quality
• Implementing QM
• Applying relevant theories and tools to an quality issue

Target Audience
Public health practitioners, medical doctors, nurses, policy makers, programme/project planners, managers, paramedical staff, social scientists, educators

Qualifications
English proficiency

Accreditation
Accreditation, Certification and Quality Assurance Institute

Certifications
University of Heidelberg; tropEd

Local Organizer
Short Courses in International Health Programme

Notes
Registration deadline: none - first come, first serve; please keep in mind the time you need for travel and visa arrangements.

Ms. Nandita Rothermund