{"id":8420,"date":"2015-12-14T13:26:34","date_gmt":"2015-12-14T12:26:34","guid":{"rendered":"http:\/\/www.goinginternational.eu\/wp\/de\/?p=8420"},"modified":"2021-06-24T14:42:21","modified_gmt":"2021-06-24T13:42:21","slug":"communication-tips-directive-skills-part-1-the-language-of-a-good-question","status":"publish","type":"post","link":"https:\/\/www.goinginternational.eu\/wp\/de\/communication-tips-directive-skills-part-1-the-language-of-a-good-question\/","title":{"rendered":"Communication Tips: Directive Skills Part 4: The Language of a Good Question"},"content":{"rendered":"

Communication tips by\u00a0Nursing on the Move<\/a>.<\/p>\n

\"nom-eu-logo\"<\/a>Are you a professional or a pre-professional?<\/strong><\/em><\/p>\n

Do you use a second or foreign language at work?<\/em>
\nDo you have a friend who speaks a foreign language at work or has a cultural background different from colleagues\/customers?<\/em><\/p>\n

Directive skills are powerful tools in medical interaction. During a consultation with a patient practitioners need to be aware of what language to use when asking questions. While the type of question affects the type and amount of information the patient will provide when replying, formulating your question in the right way will avoid confusion.<\/p>\n

When asking a question during a consultation, you have to be clear and concise. The patient has to be able to follow your train of thought.<\/p>\n

The language of a good question:<\/p>\n

\u2212 <\/strong>is language that a patient can understand<\/strong>, which generally means using understandable, respectful and clear language and avoiding specific medical jargon.<\/p>\n

\u2212 is structured <\/strong>in a way that makes it clear how to provide an answer.<\/p>\n

It is not advisable to ask multiple questions in a row. Instead, introduce the patient to the series of questions and politely give them instructions on how to answer.<\/p>\n

 <\/p>\n

Example<\/div>
Instead of \u2026<\/strong><\/p>\n

\u2013 \u2018Do you feel the pain? When do you feel the pain? How long does it last?\u2019 <\/em><\/p>\n

(many sequential closed questions)<\/p>\n

\u00a0<\/strong><\/p>\n

Say \u2026<\/strong><\/p>\n

\u2192 \u2018Sorry, to be complete, I now have to ask a series of short questions. A \u2018yes\u2019 or \u2018no\u2019 is OK.\u2019<\/em><\/p>\n

(apologise and announce what is going to happen, explain why)<\/div><\/div>\n

 <\/p>\n

\"Communication-for-Professionals-logo\"<\/a>For more information, tips and examples, go here<\/a>.<\/p>\n

You can find an overview of all communication tips by Communication for Professionals here<\/a>.<\/p>\n

 <\/p>\n

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